NICE Interaction Analytics Chosen by Tele-Centre Services to Drive Customer Experience Interactions (CXi) Transformation Read more
EXL Recognized as a Customers’ Choice in the 2022 Gartner Peer Insights for Data and Analytics Service Providers Read more
Intermedia Launches Contact Center AI-driven Analytics to Help Businesses Identify Critical Insights from Customer Interactions Read more
ExecOnline Strengthens Leadership Team Across Customer Success, Product Management, and Data & Analytics Read more
People Analytics Leader Visier Announces Appointment of Murika Matz as Chief Customer Officer Read more
New AI-driven Mobile Voice Analytics Product from Guavus Helps Operators Meet Customers’ Great Expectations for 5G Read more
Klevu Launches Real-Time Search Analytics, Boosting Sales and Customer Experience Ahead of Holiday Season Read more
Stor.ai Launches Data Analytics Product Suite for Grocers and CPGs to Share Information on Customer Habits and Preferences Read more
CSS Corp recognized as a Global Leader in ISG Provider Lens ™ Contact Center – Customer Experience Services Report 2021 for its AI and Analytics Capabilities Read more
CallMiner Advances Industry-Leading Conversation Analytics Platform to Drive Insights and Innovation Across More Types of Customer Interactions Read more