TTEC AI Readiness Assessment Identifies Four Critical Competencies Required to Unlock the Full Potential of an AI-enabled Contact Center Read more
HGS Next-Gen Accelerator for Contact Centers Harnessing the Power of Generative Artificial Intelligence, Now Available to All Brands Read more
Beyond Now Unveils Wave AI Suite Elevating CSPs With Intelligent Operations and Predictive Customer Solutions Read more
Five9 Expands Partner Network and Welcomes Assist Digital in the Partner Ecosystem in the European Market Read more
Cart.com Relocates Corporate Headquarters to Houston to Support Growing Scale of Operations Read more
Sprinklr and infinit.cx Partner to Deliver AI-Powered Contact Center and Customer Experience Solutions Read more
Altiam Digital Announces The Appointment Of IT Sales Leadership Veteran Tina Valdez as Chief Revenue Officer Read more
SalesTechStar Interview with Sivaramakrishnan Iswaran, Global Head – Finance & Operations, Zoho Corporation Read more
Calabrio Customer Connect (C3) 2023 Activates Contact Centers of Today for an AI-Empowered Future Read more