TrueNorth and Boost.ai Enter Partnership to Supercharge Digital Customer Experience With Conversational AI Read more
Harte Hanks Tapped By Midea For Exclusive Digital Customer Care Program Across Consumer Brand Portfolio Read more
Simplr State of CX Holiday Shopping Study Reveals Gaps in Digital Customer Service: 65% of Ecommerce Brands Offered No Pre-Sale Chat Read more
Glia Raises $78 Million in Series C Funding Led by Insight Partners as Demand For Digital Customer Service Accelerates Read more
Verizon Business and Walgreens Boots Alliance Partner to Power Digital Customer Experiences at Walgreens Stores Nationwide Read more
Bounteous Acquires FortyFour, Strengthens Commerce and Digital Customer Experience Offerings Read more
Digital Customer Engagement Experts, Localz Close £2M Funding Round to Support Business Post-COVID Read more