SmartAction Announces Major Brand Refresh and Launch of NOVA Platform, Redefining AI-Driven Customer Service Read more
Human Interaction in Customer Service Still Preferred Despite Technology Innovations, New Research Finds Read more
SoundHound AI to Acquire SYNQ3 to Expand Its AI Customer Service Solutions and Create the Largest Voice AI Provider for Restaurants Read more
Ahead of the Holiday Season, Interactions’ “Would You Rather” Index Reveals Ongoing Disappointment in Brand Customer Service Read more
STELLA Automotive AI Unveils Groundbreaking STELLA Reception: New Era in Customer Service for Dealerships Read more