Observe.AI Launches Next-Gen Conversation Intelligence, Creating a Definitive Path to Value Realization For Generative AI in Contact Centers Read more
Thoughtly Announces $3M Seed Round to Revolutionize Contact Centers with Human-like AI Agents Read more
Coveo Announces New Partnership with Genesys to Empower Contact Center Agents with AI Search, Recommendations, and Generative Answering Read more
Avaamo Launches AI-Powered Agent Assist Copilot to Deliver Real-Time, End-to-End Support for Live Contact Center Calls Read more
RowBotAI Unveils White Label Generative AI Solution for Contact Centers, HR, Technical Support, and Financial Services Read more
ASAPP Unveils GenerativeAgent™, A Generative AI Application Capable of Fully Automating Contact Center Interactions Read more
Journey.ai and Zoom Announce Partnership to Revolutionize Contact Center Security and Customer Experience Read more
RingCentral Expands Global Footprint and Drives Adoption Momentum of RingCX, AI-Powered Contact Center Read more