Journey.ai and Sharpen Technologies Announce Strategic Partnership to Enhance Contact Center Security and CX Read more
UJET Strengthens Channel Focus with Exclusive TSD Partnership Model, Appoints Industry Veterans to Drive AI-Powered Contact Center Transformation Read more
ICMI Unveils AI Optimization Assessment Tool to Empower Contact Centers to Better Serve Their Customers Read more
Observe.AI Launches Next-Gen Conversation Intelligence, Creating a Definitive Path to Value Realization For Generative AI in Contact Centers Read more
Thoughtly Announces $3M Seed Round to Revolutionize Contact Centers with Human-like AI Agents Read more
Coveo Announces New Partnership with Genesys to Empower Contact Center Agents with AI Search, Recommendations, and Generative Answering Read more
Avaamo Launches AI-Powered Agent Assist Copilot to Deliver Real-Time, End-to-End Support for Live Contact Center Calls Read more