Gong Introduces Call Spotlight to Deliver Relevant, Secure and Accurate Generative AI-Based Insights and Next Steps for Revenue Teams Read more
ASAPP Launches CoachingAI, A Generative AI Product to Fully Automate Quality Assurance for 100% of Contact Center Interactions Read more
Already One of the HubSpot App Marketplace’s Leading Call Tracking Partners, CallRail Surpasses 3,000 HubSpot Integration Installs Read more
Invoca Report Finds 62% of Contact Center Managers Cannot Analyze Enough Calls to Evaluate Agent Performance Accurately Read more
iQor and AmplifAI Join Forces to Revolutionize Call Center Performance With Interaction Analytics and AI Read more
CallMiner Advances Industry-Leading Conversation Intelligence Platform with New Real-Time Analytics Capabilities Read more
Avoma Launches AI Coaching Assistant to Help Sales and Customer Success Teams Improve Their Performance Read more
Aircall AI Index: 64% of SMBs are Optimistic About AI, Yet Human Connection Remains Essential Read more