Zappix and Partner Intelidata Announce Mitsui Sumitomo Seguros as Newest Visual IVR Customer Read more
New Research Reveals Nearly Two Thirds of Consumers More Likely to Buy From Brands With Real User Customer Service Reps Read more
Quiq Launches Conversational Commerce Payments and Conversational Surveys to Help e-Commerce Brands Drive Sales and Deliver Superior Customer Experiences Read more
Tipsy Elves Partners with HiOperator to Handle Huge Spike in Customer Service Inquiries During Holiday Season Read more
Genesys Launches BeyondCX, the First eLearning Program for Contact Center Employees Focused on Empathy and Human Interactions in a Digital World Read more
Omni Interactions Named to the 2021 Inc. 5000, Annual Ranking of the Fastest-Growing Private Companies in America Read more
Fusion Connect Enhances CCaaS Offering to Help Businesses Deliver a Superior Customer Experience Read more