Avaya Expanding AI-powered Contact Center Capabilities to Improve Customer Experience, Participating With AWS Contact Center Intelligence Read more
VoiceBase Enables PCI Redaction for Freshworks’ Customer Contact Center through AI-Powered Voice Analytics Technology Read more
Deloitte Digital Elevates the Future of Contact Centers with New Offering Powered by Salesforce Service Cloud Voice Read more
Five9 Receives Highest Product Scores in Two Use Cases in the 2020 Gartner Critical Capabilities For Contact Center as a Service Read more
Korbyt Attains AWS Partner Network Select Tier to Deliver Enhanced Visualization and Performance Management within Contact Centers with Its Amazon Connect Integration Read more
Frost & Sullivan Profiles Bright Pattern as a Top Vendor in Latest Contact Center Software Report Read more
Medallia And Five9 Partner To Provide Call Center And Customer Experience Leaders With Rich Insights Read more
Orange Business Services Forms Global Strategic Collaboration Agreement with Amazon Web Services to Accelerate Customers’ Innovation in the Cloud Read more