e-Contact Acclaimed by Frost & Sullivan for Helping Clients Deliver Enhanced Customer Experiences with Its Lynn Platform Read more
CGS Wins 2021 Gold Stevie® Award in the Contact Center / Customer Service Outsourcing Provider of the Year category Read more
HTC Global Services Enters Strategic Partnership with Informatica to Accelerate Enterprise Cloud Data Adoption in India Read more
United Power Electrifies Their Customer Experience with Bright Pattern Cloud Contact Center Software Read more
Driving AI Innovation for the Future of Customer Experience, Avaya Receives 600th Contact Center Technologies Patent in its Avaya OneCloud™ CCaaS Portfolio Read more
Cresta to Bring Real-Time Intelligence to Contact Centers with AWS Contact Center Intelligence Solutions Read more