Intermedia Cloud Communications Continues to Enhance Contact Center Efficiency and Performance with the Introduction of AI Interaction Summary Read more
NobelBiz Partners With Awaken to Bring Unrivaled Scripting Capabilities to Its Cloud Contact Center Ecosystem Read more
Infosys Launches the Live Operations Platform in Collaboration with ServiceNow to Boost Customer Experience for Telecom Providers Read more
OpenText World EMEA Gets Underway, Unveiling the Newest Cloud Editions Innovations and Reimagining the Future of Information Management Read more
UJET, Google Cloud and Alvaria Partner to Integrate Google Cloud Contact Center AI Platform and Workforce Engagement Management Read more
Halfords Delivers Consistent and Convenient Shopping Experiences with Juniper Networks’ AI-driven Wired and Wireless Access Solutions Read more