ExecVision Launches a Chrome Extension, Enabling Organizations to Easily Record, Analyze & Coach Customer-Facing Web Conferences Read more
Khoros Announces the Launch of Khoros Bot to Improve Agent Efficiency and Customer Satisfaction Read more
Freshworks Acquires AnsweriQ, Targeting Larger Businesses with Enterprise Scale AI Customer Service Offerings Read more
Swisscom Quadruples Customer Interactions in Just Six Months with Genesys Messaging for Apple Business Chat Read more
Zipwhip Enables Organizations to Efficiently Reach Out to Customers with New Business Texting Feature Read more
International Sales Experts unite to launch Ciara’s Skill Store with Actionable Blueprints for Sales Conversations Read more