Allego Introduces Call Coaching, Bringing Conversation Intelligence and Inline Coaching to Real Customer Interactions Captured Within Its Learning and Readiness Platform Read more
Business Intelligence Group Names Pipedrive a Winner of 2020 Excellence in Customer Service Awards Read more
Conversocial Redefines Omnichannel With CX Platform For Customer Engagement Across Messaging Channels Read more
Emerson Group Selects Astute Customer Experience Software for More Efficient, Enterprise-Level Relationship Management Read more
Kustomer Launches KustomerIQ, Leveraging Intelligence Throughout Its Customer Service Platform Read more
BidPrime Now Giving Customers Highly Flexible Control Over Presentation of Emails Alerting to Newest Gov’t Solicitations Read more
Khoros ARMS Global Businesses With Intelligence to Listen, Serve & Connect With Customers During COVID-19 Read more
Quantzig’s Recent Success Story Reveals How a Us-Based Multinational Conglomerate Leveraged Social Media Sentiment Analysis to Analyze Customer Sentiments and Develop New Products Read more