Aircall’s AI Starter Package Empowers SMBs to Elevate and Better Control Their Customer Experience Read more
Cognigy Recognized as a Customers’ Choice for Enterprise CAI Platforms in Gartner Voice of the Customer Report Read more
Skan Launches ProcessGPT, the First Suite of Generative AI Capabilities for Process Mining and Execution, Combining the Best of Human and Machine Intelligence Read more
Conduent CX Research Finds Strong CX Fundamentals Are Essential for Maximum Impact in the Retail/eCommerce Consumer Relationship Read more
Salesforce Announces the New Einstein 1 Platform – Driving Productivity and Trusted Customer Experiences Powered by Data, AI, and CRM Read more
Cyara Drives CX Transformation with over 50% YoY Revenue Growth in FY23, Open AI Integration and Strategic Acquisitions Read more