Operata Launches AI-powered CX Observability Copilots Fueled by a Trillion Contact Center Data Points Read more
ICOM AI (Formerly Konect.ai) and Experian Team Up to Help Automotive Dealers More Effectively Reach Consumers with Open Recalls Read more
Coveo Retailer Survey on Black Friday – Cyber Week Evolution Shows How Winning Brands Are Boosting Profitability by Getting Personal Read more
CallMiner Advances AI-Powered Conversation Intelligence Platform with New and Enhanced Capabilities Read more
Revieve Unveils “Navigating Retail’s Future: Connecting Dots for Success” Report, Offering a Comprehensive View of the Retail Landscape in 2023 and Beyond Read more
Marchex Launches Generative AI-powered Call Summary and Sentiment Suite Capabilities for Vertical Markets Read more
Cresta Raises Bar with New Generative AI Capabilities that Drive Efficiency and Effectiveness in the Contact Center Read more