Enterprise Service Management Author, Kevin J. Smith, Presents Survey Findings Sponsored by Bright Pattern on ITSM and ESM Digital Transformation, Automation, and AI Read more
NEC Expands Global Partnership with Intermedia Cloud Communications, including Extension of Contract Term, Launch of UNIVERGE BLUE® CONNECT BRIDGE Solution, and $40M Commitment to Invest in Intermedia Shares Concurrently with Planned IPO Read more
CallMiner Advances Industry-Leading Conversation Analytics Platform to Drive Insights and Innovation Across More Types of Customer Interactions Read more
Kandy Communications to Showcase its Unified Communications Portfolio for Channel Partners & Enterprise at Channel Partners Conference & Expo, Las Vegas Nov 1-4, 2021 Read more
NuView Trust Company Chooses Edify for Cloud-Native Contact Center and Unified Communications Read more
LiveVox Announces Workforce Management Solution to Address Today’s Biggest Challenges in the Contact Center Read more
UJET Announces Strategic Partnership with Google Cloud to Accelerate and Scale AI-Powered Contact Center Innovation Read more