Ericsson to Acquire Vonage for USD 6.2 Billion to Spearhead the Creation of a Global Network and Communication Platform for Open Innovation Read more
U.S. Enterprises Turn to Contact Center-as-a-Service Providers to Meet New Consumer Expectations Read more
Enterprises in Europe and the U.K. Turn to Contact Center-as-a-Service Providers to Keep Up with Customer Demand Read more
Frost & Sullivan Profiles Bright Pattern as a Top Vendor in Latest Contact Center Software Report Read more
NICE CXone Named Overall Leader in 2021 SPARK Matrix™ for Contact Center as a Service Report Read more