Agentz Data Reveals Nearly One in Four Consumers Prefer Communicating with Small Businesses Using Automated Assistants Read more
transcosmos and Advanced Media deploy the English version of AI voice assistant to Kyocera DSJ for the first time in Japan Read more
Key Differences Between BPOs, IVRs and Voice AI; What Tech Suits Your Contact Centre the Best? Read more
Cerence’s Industry-Leading Automotive Conversational AI Platform Now Available on Android Automotive OS, Advancing Coexistence Between Mobility and General-Purpose Assistants Read more
New Global Survey By Opus Research For SoundHound Inc. Reveals Business Leaders Are Focused On Customized Voice Experiences Read more
Satisfi Labs and AEG Team up to Launch AI Powered Conversational Virtual Assistants for the LA Kings’ and LA Galaxy’s Apps and Websites Read more
Nuance Earns Highest Rating in Opus Research’s 2021 Enterprise Virtual Assistants Evaluation Read more