SuccessKPI Releases AI-Powered Unified Data & Reporting for Comprehensive View of Zoom Contact Center Interactions Read more
Alianza Announces 2024 Omdia Research Report “Reinventing Core Communications: Strategic Imperatives for Growth” Read more
Tata Communications Collaborates With Microsoft to Expand Boundaries for Voice Calling on Microsoft Teams Read more
8×8 Enhances Cloud Contact Center and Unified Communications Platform with AI-powered Customer and Employee Experience Innovations Read more
DispatchTrack Launches Customer Notification Enhancements for a More Unified Customer Experience Across the Delivery Lifecycle Read more
8×8 Expands AI Self-Service Capabilities with Voice Interactions for 8×8 Intelligent Customer Assistant Read more
InflowCX Acquires NetFore, a Full-Service Software Development Firm Specializing in AI and Self-Service Technologies Read more
Voxnube Partners with Altigen Communications to Deliver Cloud-based Microsoft Teams Phone Systems in the UK and Europe Read more
Avaya Awarded Unified Communications and Contact Center Contract with Sourcewell, One of the Leading Purchasing Consortiums in North America Read more
AudioCodes AI-first Contact Center-as-a-Service (CCaaS) Solution Now Certified for Microsoft Teams Read more