Give Shoppers What They Want: How Live Shopping Bridges the Gap Between Social Commerce and Customer Care Read more
Calix Taps Transformational Customer Success Leader Martha Galley To Helm New Corporate Social Responsibility Office and Drive ESG Initiatives Read more
Blackbird.AI Launches Global Alliance Program to Bring Narrative & Risk Intelligence to Top Social and Media Technology Partners Read more
Concerned with Economic Challenges Ahead, Retailers are Focusing on Retention and Pulling Back on Social in 2023 Read more
Sprinklr and Sitel Group Partner to Enhance the Contact Center with Social Customer Service Read more
Softchoice Named Cisco Canada’s Software Partner of the Year and Social Impact Partner of the Year at Cisco Partner Summit 2022 Read more