Walgreens Boots Alliance Creates Personalized, Omnichannel Healthcare and Shopping Experiences Powered by New Customer Experience Management Technology and Data Platform Read more
Marchex Releases Conversational AI Technology Built to Predict Customer Intent, Create Personalized Sales Experiences and Improve Sales Outcomes Read more
Bright Pattern’s Latest Release Delivers Effortless, Personalized, Omnichannel Customer Experiences Read more
Vonage Survey Reveals Increased Acceptance of AI in Customer Support, with Nearly Two Thirds of Consumers Admitting More Efficient Interactions Read more
Uniphore and Konecta Join Forces to Advance AI in Customer Experience and Digital Transformation Read more
Searchspring Introduces Dynamic Custom Profiles to Enhance E-Commerce Customer Engagement With Variable-Based Content Read more