Bad Customer Service Threatens $3.7 Trillion Annually as Frontline Workers Reach a Breaking Point Read more
Instructure Names Rachel Orston as Chief Customer Officer to Build on Legacy of Transformative Customer Experience Read more
VARStreet Inc. Initiates Migration of All Existing Customers to New React-Powered eCommerce Stores Read more
Human Interaction in Customer Service Still Preferred Despite Technology Innovations, New Research Finds Read more
Zip and Google Pay Team Up, Providing Customers and Merchants with Flexible Payment Options at Checkout Read more
TruCentive Celebrates Major Milestone Saving Customers $1 Million and Continues Modernizing the Incentives Delivery Industry Read more
Nogin Survey Reveals Key Online Shopping Trends in Advance of the 2023 Holiday Shopping Season Read more
Neota Announces Executive Team Appointments: Part of Commitment to Customer Experience and Business Growth Read more