Simplr State of CX Holiday Shopping Study Reveals Gaps in Digital Customer Service: 65% of Ecommerce Brands Offered No Pre-Sale Chat Read more
Messenger API support for Instagram extended to ManyChat to power Chat Marketing and customer support messaging for growing eCommerce brands Read more
Upfluence and Klaviyo Partner to Deliver Smarter Customer Targeting Campaigns with Significantly Higher ROI to eCommerce Brands Read more
Octane AI Launches Shoppable Quiz, Enabling Ecommerce Brands to Create Personalized, Consultative Online Shopping Experiences Read more
Amazon, Walmart and Stitch Fix Top the 100 Leading Retailers and Brands Embracing AI Across Ecommerce, Customer Service, and Marketing, According to Inaugural Retail AI Report Read more
Zoovu Addresses Massive Gap in Ecommerce Accessibility by Enabling Brands to Easily Create Accessible Shopping Experiences at Scale Read more