Syniverse Launches Real-Time Text Translations to Support Multi-Language Customer Engagement Read more
Outreach Introduces Innovative Features to Help Revenue Teams Boost Customer Retention and Expansion Read more
Loqate names HERE Technologies foundational partner supporting address verification for e-commerce and top businesses Read more
Interactions Launches Task Orchestration, an AI-Powered Agent Assist Solution that Transforms Customer Experience and Operational Efficiency in Contact Centers Read more
Cogito Research Finds Customers Prefer AI-Powered Selling, Ushering in a New Era for Contact Centers Read more
PolyAI Announces Strategic Collaboration with AWS to Drive Enterprise Adoption of Next-Gen Voice AI in Customer Service Read more
Half of US Businesses Already Use AI in Customer Service. Their Biggest Obstacle? Maintaining Consumer Trust Read more
Thought Industries Announces the Launch of tia: The AI Copilot for Sales and Customer Success Teams Boosting Revenue Through Moment-of-Need Intelligence Read more
Deltek Announces C-Level Appointments Focused on Furthering Innovation and Customer Success Read more