Thought Industries Announces the Launch of tia: The AI Copilot for Sales and Customer Success Teams Boosting Revenue Through Moment-of-Need Intelligence Read more
Humach Launches mAI Pilot, a Real-Time Conversational Intelligence Platform to Improve Customer Experience in Call Centers Read more
Talkdesk enhances generative artificial intelligence customer experience in retail with deeper self-service use cases, new real-time insights for agents Read more
Talkdesk Report Reveals Artificial Intelligence Fuels Improved Customer Experience and Agent Experiences Amid Surging Call Volumes Read more
AI Is Not Enough – New Customer Success Solution From Cinchy Enriches AI to Deliver Collaborative Intelligence That Maximizes Renewals, Revenue, And Customer Experience Read more
Talkdesk Announces a Deepening Partnership With Verint to Help Contact Centers Increase Customer Experience Automation and Better Manage Workforce Needs With Artificial Intelligence Read more
SuccessKPI Announces Partnership with Five9 to Unlock CX Intelligence for Enterprise Customers Read more
NetNut Conquers Additional Market; Wins New Customers in the AI-Powered Sales Intelligence Market Read more
Marks & Spencer Selects SymphonyAI Retail CPG for AI-Based Store Intelligence To Transform Customer Experience and Store Operations Efficiency Read more
Cresta Named a Strong Performer in Conversational Intelligence for Customer Service in Independent Analyst Evaluation Read more