RingCentral Expands Global Footprint and Drives Adoption Momentum of RingCX, AI-Powered Contact Center Read more
Talkdesk Announces a Deepening Partnership With Verint to Help Contact Centers Increase Customer Experience Automation and Better Manage Workforce Needs With Artificial Intelligence Read more
Jabil Expands Digital Commerce Capabilities at Center of Manufacturing Excellence in Chihuahua, Mexico Read more
NovelVox Announces Epic Cheers and Hyperdrive Integration to Empower Cisco, Avaya, Webex, Genesys, Amazon Connect, Zoom, Nice, DialPad, 8×8, & Five9 Contact Centers Read more
TTEC AI Readiness Assessment Identifies Four Critical Competencies Required to Unlock the Full Potential of an AI-enabled Contact Center Read more