SugarCRM Awarded Exemplary in the 2023 Ventana Research Customer Experience Management Value Index Read more
SOTI Research Finds Retailers Must Master Hybrid Shopping Experiences to Meet Consumer Expectations Read more
New Calabrio Research: Consumers Judge Brands Based on their Customer Service Experience, but Brands are not Empowering Contact Center Employees for Success Read more
Forsta Launches Human Experience (HX) Partner Program to Offer White Labeled Customer Experience (CX) Offerings to Market Research Agencies Read more
Enterprises Make Customer Experience a Top Priority to Compete in the Digital-First Economy, Says New Mendix Research Read more
Avaya Named ‘Exemplary Vendor’ by Ventana Research – Recognizing Avaya OneCloud CCaaS for Best Performance in Product and Customer Experience Read more
transcosmos Named a Leader in APAC Customer Experience Management Provider by Everest Group in its Customer Experience Management Provider Research Read more