NCRi Continues Its Global Growth Run With the Acquisition of Ascentia Services LLC and Companies, Adding New Contact Center Locations in UAE, India, and Bahrain Read more
KONE Strengthens Its Partnership With Orange Business Services and Migrates Its Contact Center Infrastructure To The Cloud Read more
Talkdesk Broadens Machine Learning Capabilities With Amazon Web Services Contact Center Intelligence Read more
Conduent Named a Leader in ISG Provider Lens™ Contact Center – Customer Experience Services Reports Read more
Sitel Group® is Recognized as Leader in AI, Analytics, Automation and More in Information Services Group’s Annual Provider Lens™ Contact Center – Customer Experience Services Reports Read more
Onica, a Rackspace Technology Company, Introduces Contact Center Intelligence Solution Built on Amazon Web Services Read more
Weekendesk, Leading Travel Services Provider, Reserves Talkdesk for Cloud Contact Center Solutions Read more
C3i Solutions Taps Avaya Omni-channel Contact Center Solutions To Offer Differentiated Services Read more
ICMI Contact Center Demo Exhibitors Announce New Products, Services, Demonstrations and More Ahead of 2018 Event Read more
More than 50 Leading Companies Announce New Products, Services, Demonstrations & More at ICMI Contact Center Expo 2018 Read more