Avaya Named ‘Exemplary Vendor’ by Ventana Research – Recognizing Avaya OneCloud CCaaS for Best Performance in Product and Customer Experience Read more
New Release of Intermedia Unite® Delivers an Even More Feature-Rich, Intuitive, Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) Platform Read more
Ytel Launches Ytel UCaaS, A Cloud Phone System; Delivering the First Truly Unified Communications Experience Across UCaaS, CCaaS, and CPaaS Read more
Empirix Launches New Hammer Partner Program to Capitalize on the Growth of the Contact Center as a Service Market (CCaaS) Read more
Fusion Connect Enhances CCaaS Offering to Help Businesses Deliver a Superior Customer Experience Read more
Avaya Earns Metrigy MetriStar Top Provider and Customer Sentiment Awards for Avaya OneCloud UCaaS and CCaaS Solutions Read more
Avaya Named a Top 5 CCaaS Provider By Ventana Research in 2021 Contact Center in the Cloud Value Index, Citing Strength in Delivering Exceptional Customer Experiences Read more
New AI Workflow Capability for Avaya OneCloud CCaaS Infused with New Voice and Digital Engagement Features to Enhance Customer Experience Read more