o9 Takes Big Steps in Augmenting Its Industry-leading Integrated Planning Platform with Generative AI Capabilities Read more
EPSoft Technologies Unveils EZFlow A²: The Ultimate Process Co-Pilot Empowered by Conversational AI and Generative AI Read more
Partnership Leaders Launches BWPL, Pioneering a New Era of Expert-Led Actionable Tools and Insights Read more
Partner Enablement & Partner Engagement: Magentrix Partner Management Platform Earns Highest Scores in These Criteria Read more
CommerceHub Sells ChannelAdvisor’s Shoppable Media and Brand Analytics Product Lines to MikMak; Acquisition Fuels MikMak’s Global Expansion and Commerce Intelligence Innovation Read more
Cubix Asset Management Unveils New Call Center and AI Chatbot to Enhance Customer Experience Read more
Squirro Unveils Groundbreaking Generative AI to Transform Service Management and Reduce Mean Time to Resolution by 30% Read more
SoundHound AI Launches Fully Automated Smart Answering Service That Lets Any Business Handle Customer Service Calls With Voice AI Read more
Genesys Named a Leader in the 2023 Gartner Magic Quadrant for Contact Center as a Service for Ninth Consecutive Year Read more