Dialpad Partners With Intercom to Provide AI-Powered Calling to More Sales and Support Agents Read more
Avaya OneCloud CCaaS Brings Digital Contact Center Capabilities Into New Markets, Enabling Businesses Worldwide To Compose Effortless Customer And Employee Experiences Read more
Kustomer Debuts Next Generation Chat Platform, Enabling Businesses to Deliver AI-Powered, Personalized Customer Service at Fraction Of The Cost of Phone Support Read more
Iterable Launches AI-Powered Brand Affinity™ to Transform Customer Engagement Into Meaningful Experiences Read more
Cisco Announces Wave of Webex Innovation to Drive 10x Better Than In-Person Experiences and Much More Read more
LivePerson’s 2020 Consumer Preferences for Conversational Commerce Report Reveals Skyrocketing Demand for Messaging and Conversational AI Read more
Khoros Launches 2020 Autumn Innovation Release, Delivering AI-Powered Human Connection Across the Digital Customer Experience Read more
Messenger API support for Instagram extended to ManyChat to power Chat Marketing and customer support messaging for growing eCommerce brands Read more
Mitto Extends Messaging Support for Major Chat Apps, Enabling Brands to Reach Billions of Users Read more
Pypestream Announces Integration With Conviva, Providing OTT Brands With AI-Powered, Proactive Customer Experience Read more