Avaya Named a Leader by Gartner in 2018 Magic Quadrant for Contact Center Infrastructure, Worldwide Read more
Verint Only Company Recognized by Gartner in Both 2018 Magic Quadrants for the CRM Customer Engagement Center and Workforce Engagement Management Read more
Aculab’s Prosody S Enhances Accuracy and Customer Experience for Brekeke’s Call Center Suite Read more
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AI-Powered Lead Qualification: the Transition from Marketing Qualified Leads (MQLs) to Sales Qualified Leads (SQLs) Read more