C3i Solutions Taps Avaya Omni-channel Contact Center Solutions To Offer Differentiated Services Read more
SmartZip Integrates Its Predictive Analytics Within Contactually CRM to Enable Real Estate Agents to Find Listing Opportunities Within Their Sphere Read more
ICMI Contact Center Demo Exhibitors Announce New Products, Services, Demonstrations and More Ahead of 2018 Event Read more
Top U.S. Public Accounting Firm Selects 3CLogic Cloud Contact Center Platform to Modernize Customer Experience Read more
The Gordon Flesch Company Introduces AskGordy, a Virtual Assistant that Delivers Artificial Intelligence-based Search Technology to Electronic Content Management Systems Read more
Pegasystems Appoints Christine Parker as Vice President and Industry Market Leader for Financial Services Read more