Bandwidth Announces Duet for Genesys: A Global BYOC Solution To Accelerate the Enterprise Contact Center Move to the Cloud Read more
Alvaria Adds Real Time Intelligent AI Capability to Optimize Enterprise Contact Center Employees Read more
Squaretalk Announces a Disruptive Cloud Contact Center Extension for Salesforce, the World’s Largest Enterprise CRM Read more
Beating the Great Resignation: Cresta’s Attrition Report Shows How AI-Driven Coaching Benefits the Contact Center Agent Lifecycle Read more