TouchPoint One Gamification Energizes Customer Contact Workforce with A-GAME Hoops 2022 Contact Center Performance Challenge Read more
NICE Named 2022 Company of the Year in the North American Contact Center Industry by Frost & Sullivan Read more
8×8 XCaaS™ Achieves Another Industry First; Now Delivers Integrated Cloud Contact Center and Phone Solutions for Multinational Companies in Indonesia Read more
Observe.AI Launches the Contact Center Industry’s First Selective Redaction Solution to Boost Compliance and Agent Performance Read more
UJET Launches CX Intercloud, the Contact Center Industry’s First Cloud to Cloud Failover Solution Read more
GoTo Launches Flexible Customer Communications and Support Solution for SMBs with Expanded Contact Center Offering Read more
8×8 XCaaS™ Integrated Cloud Communications and Contact Center Solution Enhances Capabilities and Sees Global Customer Growth Read more