Five9 Announces Five9 Einstein Engagement Bot on Salesforce AppExchange, the World’s Leading Enterprise Cloud Marketplace Read more
NICE inContact CXone Delivers World’s Most Comprehensive Digital-First Omnichannel Offering in CCaaS Market Read more
Pega Care Management Enhancements Improve Transparency for Payers and Providers for Better Patient Outcomes Read more
SmartBug Media Adds Industry Leader, Jennifer Shore, to Its Award-Winning Team as Director of Marketing and Demand Generation Read more
Celonis Announces General Availability of Advanced Capabilities to Drive Process Excellence Read more
NICE inContact Achieves Highest and Furthest Overall Position for Ability to Execute and Completeness of Vision, Respectively, in Gartner Magic Quadrant for Contact Center as a Service, North America Read more