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Fuel Cycle Launches Agile Insights Platform

WhatsApp Chats Between Users and Brands Grew 500% in April

Avtex Acquires CPI Assets

Braze Wins Prestigious Customer Service Award for Second Consecutive Year

Talkdesk Expands Cloud Contact Center Offering With a Complete Suite of Workforce Engagement Management Solutions

NICE inContact and Zendesk Working Together to Support Remote Contact Center Teams

Happy Returns Announces The First End-To-End Return Solution for BigCommerce

Oracle Named a Leader in Email Marketing Service Providers by Independent Research Firm

Companies Still Struggle with Measuring Customer Experience ROI, According to New Report

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