Cogito Partners with Medallia to Enhance Real-Time Agent Guidance Cues and Customer Journey Analytics with Emotion and Conversation AI Read more
ASAPP Launches CoachingAI, A Generative AI Product to Fully Automate Quality Assurance for 100% of Contact Center Interactions Read more
Verint Named a Leader in Frost & Sullivan’s Evaluation of End-to-End Customer Experience Platform Landscape Read more
Gong Surpasses 4,000 Customers as Businesses Turn to its AI-Powered Platform for Efficient Revenue Growth Read more
Unanet Finishes Second Quarter with Increased Customer Count and Satisfaction Scores, Driven by Product Innovation and Dedicated Team Members Read more
SANDSIV positioned as the Leader in the SPARK Matrix for Voice of the Customer (VoC), Q3, 2023 by Quadrant Knowledge Solutions Read more