CallCabinet Strengthens South African Call Recording and AI Analytics Foothold with a Localized Multilingual Offering Read more
Aavenir Launches New Generative AI Capabilities for Contract Lifecycle Management on ServiceNow Read more
SoundHound AI Launches Fully Automated Smart Answering Service That Lets Any Business Handle Customer Service Calls With Voice AI Read more
vcita Introduces BizAI, the First AI-driven SMB Business Advisor, to Provide Small Businesses with Actionable Business Advice Read more
Genesys Named a Leader in the 2023 Gartner Magic Quadrant for Contact Center as a Service for Ninth Consecutive Year Read more
Creatio Introduces New Solutions to the Creatio Marketplace to Simplify Integrations and Optimize Vertical Workflows Read more
Five9 Awarded by Frost & Sullivan for Empowering Exceptional Customer and Agent Experiences Through its VoiceStream APIs Read more
Inbenta Expands its Customer Experience Platform, Allowing Companies to Integrate the Generative AI Solution of Their Choice Read more