Glia Named a Gartner Cool Vendor in CRM Customer Service and Support

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Kofax Receives Three 2020 American Business Stevie Awards

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Confirmit Announces 2020 ACE Awards Winners

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Top Email Tracking Software that Can Help Sales Teams Track Prospect Behavior Better

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CXone Integrates with Microsoft Teams and Microsoft Dynamics 365 to Increase Efficiency and Personalization

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Smith.ai Expands to 24/7 Virtual Receptionist Services

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Twilio to Power Communications for New York City’s Contact Tracing Initiative

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Salesforce Named #1 CRM Provider for Seventh Consecutive Year

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NICE inContact and Zendesk Working Together to Support Remote Contact Center Teams

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5 Ways to Integrate Emotions into B2B Sales

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