AI Is Not Enough – New Customer Success Solution From Cinchy Enriches AI to Deliver Collaborative Intelligence That Maximizes Renewals, Revenue, And Customer Experience Read more
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Coveo Announces New Partnership with Genesys to Empower Contact Center Agents with AI Search, Recommendations, and Generative Answering Read more
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2024 SaaS Industry Research by Churnzero and SuccessCOACHING Reveals High Job Satisfaction, Challenging Workloads for Customer Success Managers Read more
One in Four Shoppers Avoid Buying from International Retailers Due to Concerns Around Returns, New Esw and Asendia Survey Reveals Read more