Dialpad Brings Proprietary Business-Specific AI Models to Sales Conversations; Reducing Overhead, Delivering Real-Time Coaching, Allowing Sellers to Focus on Human Connections Read more
Humach Launches mAI Pilot, a Real-Time Conversational Intelligence Platform to Improve Customer Experience in Call Centers Read more
Trax Continues to Revolutionize Retail Execution with New Approach to Collect In-Store Conditions and Execute Corrections in Real-Time Read more
Cogito Partners with Medallia to Enhance Real-Time Agent Guidance Cues and Customer Journey Analytics with Emotion and Conversation AI Read more
SymphonyAI Research Reveals Dramatic Changes in Online and In-Store Shopper Behavior, Indicating Need for Retailer Agility Based on Real-Time Customer Insights Read more
GreyOrange Named the Leading Global Autonomous Mobile Robot (AMR) Vendor in 2023 SPARK Matrix Analysis Read more
Nextpoint Launches New Data Mining Software with 30x Faster Processing Speeds for Early Case Assessment and Complex Data Analysis Read more
Onit Bolsters CLM Solution With AI-Enabled Risk Analysis Dashboard and Key CRM, ERP Integration to Drive Efficiency Across Enterprise Business Operations Read more