Syniverse Launches Real-Time Text Translations to Support Multi-Language Customer Engagement Read more
Enhancing Customer Experience with Advanced Product Taxonomy, Influencer Insights, and Real-Time Recommendations Read more
Dialpad Brings Proprietary Business-Specific AI Models to Sales Conversations; Reducing Overhead, Delivering Real-Time Coaching, Allowing Sellers to Focus on Human Connections Read more
Humach Launches mAI Pilot, a Real-Time Conversational Intelligence Platform to Improve Customer Experience in Call Centers Read more
Talkdesk enhances generative artificial intelligence customer experience in retail with deeper self-service use cases, new real-time insights for agents Read more
Avaamo Launches AI-Powered Agent Assist Copilot to Deliver Real-Time, End-to-End Support for Live Contact Center Calls Read more
Trax Continues to Revolutionize Retail Execution with New Approach to Collect In-Store Conditions and Execute Corrections in Real-Time Read more