NICE and Cloud9 Partner on Next-Generation Cloud Compliance and Voice Trading Solutions, Accelerating Financial Services Digital Transformation Read more
New AI Workflow Capability for Avaya OneCloud CCaaS Infused with New Voice and Digital Engagement Features to Enhance Customer Experience Read more
VoiceBase Customers Identify its PCI/PII Redaction as a Foundational Feature for Enabling Voice Data, Democratization, and Digital Transformation Read more
Bazaarvoice Report: Consumer Shopping Continues to Go Digital, With Ugc, New Private Labels, and Access to Product Sampling Driving Rapid Social Commerce Growth Read more
Deloitte Digital Elevates the Future of Contact Centers with New Offering Powered by Salesforce Service Cloud Voice Read more
[24]7.ai Unveils Engagement Cloud – Industry’s First Fully Integrated Conversational AI Platform for Businesses and System Integrators Based on its Proven Voice and Digital Platforms Read more
Parlance and Digital DataVoice (DDV) Partner to Enhance and Automate Contact Center Interactions Read more
Callvu Partners with ArenaCX to Revolutionize BPO Call Center Operations with Digital Micro Apps Read more
SupportLogic Launches Voice Connect to Unify Customer Signals and Enhance Post-Sales Support Experience Read more