Dialpad Brings Proprietary Business-Specific AI Models to Sales Conversations; Reducing Overhead, Delivering Real-Time Coaching, Allowing Sellers to Focus on Human Connections Read more
The Latest Trends in Automated Service Deliveries and How its Impacting Delivery Models and Processes Read more
Rapid7 Promotes Key Sales Leaders to Advance Customer Engagement and Simplify the Go To Customer Model Read more
Humach Launches mAI Pilot, a Real-Time Conversational Intelligence Platform to Improve Customer Experience in Call Centers Read more
SugarCRM Acquires sales-i to Enhance Customer Sales Profitability, Drive Intelligent Account Management Read more