SupportLogic Unveils Generative AI Product Direction to Deliver the Next-Gen Customer Support Tech Stack Read more
Supportbench Awarded Leader in Value-for-Money in Customer Support and Service Category by Capterra Read more
SearchUnify Announces Industry-first Robust LLM Integration to Elevate Customer Support Outcomes Read more
Tekion Hires a New Leader for Customer Support and Makes Big Investments Showcasing Its Commitment to Dealer Success Read more
Calix Extends Support Cloud to Enable World-Class Customer Support for Small Business Subscribers That Generates Market-Leading Subscriber Satisfaction and Net Promoter Scores Read more
Datamatics Inaugurates a Digital-Enabled Omni-Channel Customer Support Centre in the Philippines. Read more
Chatbots, Emojis, Ghosting and More: New Intercom Study Uncovers What Consumers Really Want (and Don’t) from Customer Support Agents Read more
Forescout Expands in Asia Pacific and Japan (APJ) with New Singapore HQ and India Customer Support Hub Read more