Vonage Research Reveals Nearly Half of Consumers Expect 24/7 Customer Service Support, Nearly Three Quarters Will Switch Businesses Following a Subpar Experience Read more
New Consumer Survey Reveals How Pervasive Returns Fraud and Policy Abuse Are Among U.S. Retail Shoppers Read more
NRF 2024: IBM Reports Generative AI Can Bridge the Consumer Expectation Gap with Unified, Integrated Shopping Experiences Read more
Cooler Screens Launches CoolerX – Using AI to Power Digital In-Store Retail Experiences and Unlock Consumer Intent Read more
Netcore Cloud Unveils 2024 North American Consumer Benchmark Report: A Key to Understanding Evolving Shopper Dynamics Read more
Swiftly Consumer Survey Shows Rising Trend in Coupon and Retail App Use Amidst Increased In-Store Shopping Read more