NICE’s Inaugural International Happiness Index Finds 78% of People Think Leveraging AI In Customer Service Can Make Them Happier Consumers Read more
SOTI Research Finds 91% of Consumers Use In-Store Tech, Yet 76% Express Security Concerns with Personal Data Read more
Lucidworks Unveils Insights from Holiday Shopping Season, Providing Strategic Guidance for Retailers Navigating 2024’s Consumer Landscape Read more
IBM Study: Widespread Discontent in Retail Experiences, Consumers Signal Interest in AI-Driven Shopping Amid Economic Strain Read more
Temu Enlists Help of Consumers to Flag Scam Sites, Shares Tips to Shop Safely This Holiday Season Read more
Deloitte: The Future of Restaurants Continues to Evolve, Fed by Consumer Demand for Convenience and Frictionless Digital Experiences Read more
Coles Selects Bringg’s Delivery Management Platform to Support Delivery Options to Better Satisfy Customer Demands Read more