Jetson Launches Amazon Connect into Its Khoros Agent Desktop to Realize Omnichannel Customer Service Vision Read more
Freshworks Turns Freshservice Demand into a New Product Opportunity with Multi-Department Service Desk Read more
Improving Service Desk Metrics Helps IT Better Align With Strategic Business Goals, According to Info-Tech Research Group Insights Read more
Talkdesk Named a Leader in 2021 Frost Radar: European Contact Center as a Service Market Analysis Read more
Info-Tech Research Group Publishes New Research Blueprint to Optimize Service Desk Operations Read more
HPE GreenLake Selected to Expand Core Cloud Offering and Enhance Desktop-as-a-Service for CDW ServiceWorks Read more
TOPdesk Named A “Contender” In Enterprise Service Management Report By Independent Research Firm Read more
Agillic Introduces Best in Class Personalised, Real-Time Customer Service Experience with Zendesk Integration Read more
Independent Consulting Study Reveals Enterprises Can Achieve 352% ROI With ManageEngine ServiceDesk Plus Read more