Scurri Acquires Specialist Conversational AI Platform, HelloDone, to Offer Enhanced Customer Services Within the Delivery Experience Read more
CommBox Launches Connect Partner Programme, Offering Market-Leading Automation and AI Capabilities to Customer Service Ecosystems Read more
Playvox Brings New Integrated Workforce Management Solutions to Freshworks Customer Service Applications Read more
ServiceNow Research Shows Changing Consumer Brand Loyalty in Canada, Reveals Potential for AI-Powered Customer Service Read more
Cognigy Advances to Elite Tier in Genesys AppFoundry, Reinforcing Demand for AI-Powered Customer Service Solutions Read more