Talkdesk Integrates Agentic Artificial Intelligence Across Its Portfolio, Ushering in a New Era of Autonomous, Hyper-Personalized Customer Experience in the Contact Center Read more
NovelVox, The Leading Contact Center Integration Provider, Expands Its Integration Library to Include 100+ Applications Read more
Liveperson Launches Customer-Driven Community to Foster Contact Center Transformation and Growth Read more
New Research Highlights Critical Link Between Contact Center Agent Satisfaction and Customer Experience Read more
UJET Raises a Total of $76 Million in Series D Funding to Accelerate Generative AI Innovation for Contact Centers Read more
Calabrio Unveils Latest Innovations at C3 2024: Transforming Customer Contact Centers for the Future Read more